Tag Archives: Snap Inc

Seattle schools sue tech giants over social media harm

SEATTLE (AP) — The public school district in Seattle has filed a novel lawsuit against the tech giants behind TikTok, Instagram, Facebook, YouTube and Snapchat, seeking to hold them accountable for the mental health crisis among youth.

Seattle Public Schools filed the lawsuit Friday in U.S. District Court. The 91-page complaint says the social media companies have created a public nuisance by targeting their products to children.

It blames them for worsening mental health and behavioral disorders including anxiety, depression, disordered eating and cyberbullying; making it more difficult to educate students; and forcing schools to take steps such as hiring additional mental health professionals, developing lesson plans about the effects of social media, and providing additional training to teachers.

“Defendants have successfully exploited the vulnerable brains of youth, hooking tens of millions of students across the country into positive feedback loops of excessive use and abuse of Defendants’ social media platforms,” the complaint said. “Worse, the content Defendants curate and direct to youth is too often harmful and exploitive ….”

While federal law — Section 230 of the Communications Decency Act — helps protect online companies from liability arising from what third-party users post on their platforms, the lawsuit argues that provision does not protect the tech giants’ behavior in this case.

“Plaintiff is not alleging Defendants are liable for what third-parties have said on Defendants’ platforms but, rather, for Defendants’ own conduct,” the lawsuit said. “Defendants affirmatively recommend and promote harmful content to youth, such as pro-anorexia and eating disorder content.”

In emailed statements Sunday, Google and Snap said they had worked to protect young people who use their platforms.

Snap launched an in-app support system called Here For You in 2020, to help those who might be having a mental health or emotional crisis find expert resources, and it also has enabled settings that allow parents to see whom their children contact on Snapchat, though not the content of those messages. It also has recently expanded content about the new 988 suicide and crisis phone system in the U.S.

“We will continue working to make sure our platform is safe and to give Snapchatters dealing with mental health issues resources to help them deal with the challenges facing young people today,” the company said in a written statement.

José Castañeda, a spokesperson for Google, said Google, which owns YouTube, had also given parents the ability to set reminders, limit screen time and block certain types of content on their children’s devices.

“We have invested heavily in creating safe experiences for children across our platforms and have introduced strong protections and dedicated features to prioritize their well being,” Castañeda said.

Meta and TikTok did not immediately respond to requests for comment.

The lawsuit says that from 2009 to 2019, there was on average a 30% increase in the number of Seattle Public Schools students who reported feeling “so sad or hopeless almost every day for two weeks or more in a row” that they stopped doing some typical activities.

The school district is asking the court to order the companies to stop creating the public nuisance, to award damages, and to pay for prevention education and treatment for excessive and problematic use of social media.

While hundreds of families are pursuing lawsuits against the companies over harms they allege their children have suffered from social media, it’s not clear if any other school districts have filed a complaint like Seattle’s.

Internal studies revealed by Facebook whistleblower Frances Haugen in 2021 showed that the company knew that Instagram negatively affected teenagers by harming their body image and making eating disorders and thoughts of suicide worse. She alleged that the platform prioritized profits over safety and hid its own research from investors and the public.

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Harry and Meghan lash out at UK media in new Netflix documentary

“Harry & Meghan” is one of a series of programs the pair is producing under a commercial deal with Netflix.

Angela Weiss | Afp | Getty Images

Prince Harry and Meghan Markle hit out at what they called the “exploitation and bribery” of the British press in a new, hotly anticipated Netflix documentary released Thursday.

In a series billed as exposing “the full truth” behind the couple’s life inside Britain’s royal family, the Duke and Duchess of Sussex also condemned the “unconscious bias” around race within Buckingham Palace, and the lack of support they received from other royals.

In the opening episode, Harry describes the release of the documentary as an act of “duty and service.” It marks one of a series of programs the pair is producing under a commercial deal with Netflix.

“I feel as though being part of this family, it is my duty to uncover this exploitation and bribery that happens within our media,” Harry says in the opening episode.

The six-part mini-series, entitled “Harry & Meghan,” acts as a love letter to the pair’s high-profile relationship, revealing new details of their first introduction in 2016 via a mutual friend on Snapchat, to their ultimate decision to step down from the royal family in 2020.

The first three episodes of the series were released Thursday, with the second batch to be released next week.

It all comes down to control, it’s like, ‘This family is ours to exploit.’

But within the episodes released so far, the series is notable as much for what it misses out as what it contains.

There are few, if any, difficult questions and a distinct lack of critical voices throughout the documentary.

Harry’s brother, William, the Prince of Wales, for instance, features only briefly in a montage of childhood photos, and there is little reference to wider high-profile feuds between the couple and other members of the royal family over recent years.

There is also a distinct lack of input from other members of the royal family.

A disclaimer at the beginning of episode one states that members of the royal family “declined to comment on the content within this series.” However, a senior royal source confirmed to NBC News that neither Buckingham Palace, Kensington Palace, nor any member of the royal family are aware of any such approach for comment on the content of the series.

Here’s what the series tells us:

Collusion between palace and British press

One of the key themes running throughout the series is a critique of the British press, which Harry describes as being in cahoots with Buckingham Palace to ensure constant media coverage.

“There’s leaking but there’s also planting of stories,” he says, though doesn’t provide specific examples.

In the third episode, the Duke of Sussex refers to a royal rota, through which different press outlets and broadcasters are given slots to cover members of the family, likening it to an extension of the palace’s PR team. Buckingham Palace did not immediately respond to CNBC’s request for comment on the claims.

Prince Harry and Meghan stepped back as senior members of the Royal Family in 2020.

Picture Alliance | Getty Images

“If you’re part of the royal rota, you have priority over the story over everybody else,” Harry says. “All royal news goes through the filter of all newspapers within the royal rota, most of which, apart from the Telegraph, happen to be tabloids.”

“It all comes down to control, it’s like, ‘This family is ours to exploit. Their trauma is our story and our story and our narrative to control’,” he added.

The prince also refers to the BBC’s now infamous interview with his mother, the late Princess Diana. While acknowledging that the interview was secured by “deceitful” means, he says: “She spoke the truth of her experience.”

More allegations of racism within the royal family

The documentary also expands on a prior, explosive interview with Oprah Winfrey, in which the couple made allegations of racism within the royal family.

Harry says that other members of his family failed to support the couple when Meghan, the first mixed-raced member of the modern royal family, faced racism in the media.

However, the pair seem to moderate their accusations against the family, referring to such racial discrimination as “unconscious bias.”

For so many people in the family … there can be a temptation or an urge to marry someone who would fit the mold.

“As far as a lot of the family were concerned, everything that she was being put through, they had been put through as well,” he says.

“So it was almost like a rite of passage, and some of the members of the family were like, ‘My wife had to go through that, so why should your girlfriend be treated any differently? Why should you get special treatment? Why should she be protected?'”

“I said, ‘The difference here is the race element,'” Harry adds.

Last week, the late Queen Elizabeth II’s lady-in-waiting, Lady Susan Hussey, was embroiled in a racial scandal after repeatedly asking charity boss Ngozi Fulani where she was “really from.”

Pushback against conventional royal marriages

Harry also appears to make a thinly veiled swipe at his father, King Charles III, and brother, William, in defense of his relationship with Meghan.

In episode one, Harry, whose relationship with the American-born has come under immense scrutiny — not least for her divorcee status, a factor overlooked in the docuseries — points to what he calls the difference between “making decisions with head and heart.”

Harry & Meghan, the hotly-anticipated new Netflix documentary from the Duke and Duchess of Sussex, has been released.

Jacob King – Pa Images | Pa Images | Getty Images

“For so many people in the family — especially, obviously, the men — there can be a temptation or an urge to marry someone who would fit the mold as opposed to somebody who you perhaps are destined to be with,” Harry said.

Charles famously married Diana at the behest of the royal family, despite having a long-running and well-documented relationship with his now wife, Camilla, queen consort. William’s wife Kate, the Princess of Wales, meanwhile, has been widely accepted in the media, despite being a non-royal herself.

Likening himself to his mother, Diana, Harry added, “My mum certainly made most of her decisions, if not all of them, from the heart. And I am my mother’s son.”

A barometer for Harry and Meghan’s popularity

The release of the series has already come up against criticism for allegedly using footage and photos in misleading ways.

Comments made by the pair about being hounded by the media, for instance, are accompanied by at least three images which have nothing to do with the couple, according to reports.

Meantime, others have questioned the couple’s decision to shine further light on their relationship despite ostensibly stepping down from the royal family in order to preserve their privacy.

But much will hinge on the wider public’s response to the series, as Harry and Meghan attempt to forge a new future — and income — outside of the monarchy.

It is not clear how much the couple have been paid for the series, though the wider commercial deal between Netflix and Archewell Productions is thought to be worth millions of dollars.

“In order to survive in the future, they need to maintain that popularity,” James Holt, executive director of the couple’s Archewell Foundation, says of the Royal Family in the series.

To some extent, the same is true for Harry and Meghan.

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Xerox, Logitech, Upstart, Hibbett, Planet Fitness & more

Tony Avelar | Bloomberg | Getty Images

Check out the companies making headlines in midday trading.

Logitech — The computer peripherals maker jumped 11.8% after Logitech reiterated its full-year guidance, which was lowered in July. Logitech has struggled with weaker demand after a boom in sales during the height of the pandemic.

Upstart — Shares surged 9.8% even after Mizuho initiated Upstart with an underperform rating, saying that there are more challenges ahead for the consumer lending company.

Stem — The stock rose 12.3% after UBS initiated Stem as a buy, saying that AI-driven energy storage company is a market leader that will get a boost from the Inflation Reduction Act.

Hibbett — The sporting goods stocks advanced 9.2% following an upgrade from Bank of America to a buy rating. The bank highlighted the company relationship with Nike and product availability among its reasons for liking the stock.

Xerox — Shares plunged 15% after the seller of print and digital document products and services reported disappointing earnings and cut its full-year revenue guidance. Xerox CEO Steve Bandrowczak said in a release that “profitability remains challenged by persistently high inflation and continued supply chain constraints.”

Brown & Brown — Shares of the insurance company dropped 11% after Brown & Brown missed earnings expectations. Brown & Brown posted earnings of 50 cents per share on revenue of $927.6 million. The company was expected to report earnings of 60 cents per share on revenue of $945.8 million, according to consensus estimates on FactSet.

Qualtrics International — Shares of the customer feedback software company jumped 7.7% after Qualtrics reported earnings that exceeded expectations, and raised its full-year outlook.

Ross Stores — Shares of the off-price retail jumped 5.8% following an upgrade to overweight from Wells Fargo. The bank called Ross Stores one of the “best ways” to trade the sector.

SAP — Shares of the German business software company advanced 6% after SAP reported quarterly results that topped expectations and maintained its full-year forecast.

PulteGroup — The home construction company jumped 5.9% despite disappointing earnings expectations. PulteGroup posted earnings of $2.69 per share on revenue of $3.94 billion. Analyst surveyed by Refinitiv were expecting earnings of $2.82 per share on revenue of $4.17 billion.

JetBlue — The airline slid 3.6% after a third-quarter earnings miss of 21 cents per share, versus a Refinitiv consensus estimate of 23 cents. Revenue was in line with estimates, at $2.56 billion. JetBlue had a quarterly profit of $57 million, due to elevated travel demand and higher fares, which helped offset rising costs.

Planet Fitness — The gym stock jumped 4.5% after Piper Sandler upgraded Planet Fitness to overweight from neutral, saying that shares are attractive and will get a boost from participation from younger generations.

General Motors — Shares of General Motors rose 3.6% after the automaker handily beat third-quarter earnings expectations. The company also maintained its full-year outlook.

United Parcel Service — Shares of the delivery company gained 1% after UPS reported stronger-than-expected earnings for the third quarter. The company earned an adjusted $2.99 per share, 15 cents better than analysts expected, according to Refinitiv. Revenue fell short of expectations, however, as its supply chain solutions segment declined year over year. UPS did maintain its full-year guidance.

General Electric — The stock declined 1.8% after General Electric cut its full-year outlook because of supply chain issues. The company otherwise posted stronger-than-expected revenue.

— CNBC’s Michelle Fox, Jesse Pound, Carmen Reinicke and Samantha Subin contributed reporting.

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Truss quits, Twitter job cuts?

Traders on the floor of the NYSE, Oct. 20, 2022.

Source: NYSE

Here are the most important news items that investors need to start their trading day:

1. Weak end?

The good news: Stocks are on pace to have their best week since early last month. The bad news: U.S. markets are on a two-day losing streak, and things didn’t look so great before the bell Friday, either. After a promising start to the week, when stocks were fueled by relatively strong earnings reports from big banks and others, bond yields shot up, sending equities down. On Thursday, the 10-year Treasury yield hit 4.239% for the first time in 14 years. Yields for the 2-year and the 30-year also hit levels not seen in more than a decade. Read live market updates here.

Read more: An often-overlooked economic measure is signaling serious trouble ahead

2. Snapped again

Co-founder and CEO of Snap Inc. Evan Spiegel attends the Viva Technology conference dedicated to innovation and startups, at the Porte de Versailles exhibition center in Paris, France June 17, 2022.

Benoit Tessier | Reuters

It didn’t matter that Snap posted adjusted earnings per share while Wall Street was expecting a loss. Or that its revenue grew, or that its user count increased. It all just wasn’t good enough, and it doesn’t look like it’s going to get any better as the advertising market gets tighter. Snap shares, already down 77% as of Thursday’s close, plummeted 25% in off-hours trade. The company’s 6% year-over-year revenue gain was the first time quarterly sales growth fell into single digits since the social media company went public in 2017. Its user gain was offset by a decline in revenue per user. “We are finding that our advertising partners across many industries are decreasing their marketing budgets, especially in the face of operating environment headwinds, inflation-driven cost pressures, and rising costs of capital,” Snap told shareholders.

3. More twists in the Twitter saga

In this photo illustration, the image of Elon Musk is displayed on a computer screen and the logo of twitter on a mobile phone in Ankara, Turkiye on October 06, 2022.

Muhammed Selim Korkutata | Anadolu Agency | Getty Images

The Washington Post reported Thursday evening that Elon Musk is planning to eliminate 75% of Twitter‘s 7,500-person workforce if he takes over the company. One former executive said the cuts would be so drastic, it could leave users exposed to security threats and images of children in sexually abusive situations. But, the Post added, the current Twitter regime is planning on dramatic layoffs of its own – about a quarter of the company’s workforce – and the completion of Musk’s $44 billion deal to buy the social network would spare them from making painful decisions. Twitter’s top lawyer, in response to the Post article, told employees in an email that the company’s plan was put on hold after the merger agreement was signed. Musk has until Oct. 28 to finish the deal. Elsewhere, Bloomberg reported that the Biden administration was considering national security reviews for Musk’s Starlink satellite internet service and his Twitter deal.

Read more: Facebook shuttle bus drivers are losing their jobs

4. Ukraine presses on

Ukraine’s President Volodymyr Zelenskyy visits the Memory Wall of Fallen Defenders of Ukraine, amid Russia’s attack on Ukraine, during marking the Defender of Ukraine Day in Kyiv, Ukraine October 14, 2022.

Ukrainian Presidential Press Service | Reuters

Ukrainian forces continued to seize back territory in the nation’s Kherson region, as Russian forces retreat and evacuate the area. Ukraine’s government accused the Russians of forcibly removing Ukrainians, but the Kremlin denied it. Volodomyr Zelenskyy, Ukraine’s president, also warned that Russia could attack a hydroelectric dam in Kherson. His comments come as Ukraine tries to fix its electrical infrastructure following waves of Russian missile and drone attacks on city centers and other important hubs. Read live war updates here.

5. Who’s next?

British Prime Minister Liz Truss announces her resignation, outside Number 10 Downing Street, London, Britain October 20, 2022.

Henry Nicholls | Reuters

After just a month and a half on the job, Liz Truss said Thursday she would step down as the UK’s prime minister. While her tenure was brief, it was consequential. Her government’s tax cut-heavy economic plans shook British markets to their core and severely weakened the pound when the country was already struggling with a surging cost of living. So who’s next? Rishi Sunak, a former finance minister who was runner-up to Truss, is considered the favorite to succeed her. Penny Mordaunt, who finished a surprising third in the Conservative leadership race, is also in the mix. Defense Minister Ben Wallace is well-liked, but it’s unclear he would run. And there’s always Boris Johnson. Seriously. CNBC’s Karen Gilchrist breaks down the state of play here.

– CNBC’s Alex Harring, Jonathan Vanian, Natasha Turak and Karen Gilchrist contributed to this report.

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Apple reportedly plans to put ads in more apps on your iPhone

iPhone 13 Pro

Source: Apple Inc.

Apple may expand its advertising to more of its first-party apps on the iPhone in an effort to boost revenue, according to Bloomberg

The company currently generates about $4 billion in annual revenue from its ad business but wants to grow the segment into the “double digits,” according to the report.

Apple already shows ads in some apps, like Apple News and Stocks. It also recently announced plans to expand ads in the App Store. Bloomberg said the company is considering ways to add advertising to Apple Maps, for example, which so far has stood out from its competitor, Google Maps, by not showing ads. The report said it’s “likely” that Apple also inserts ads into the stores for Podcasts and Books, too.

An Apple spokesperson wasn’t immediately available to comment on the report.

Meanwhile, Apple has targeted other companies that push ads to iPhone users.

Last year, Apple released an update for iPhones with a new popup that asked users if they wanted to allow apps on their phones to target the user for ads. The privacy feature, called App Tracking Transparency, has upended the behind-the-scenes mechanics of many mobile ads, especially those that confirm whether a purchase or download was made.

It’s clear most iPhone users did opt out and the feature has presented major challenges to companies ranging from Snap to Facebook to Peloton.

The new ads could help Apple squeeze more value out of iPhone users.

Analysts from Needham wrote in an Aug. 3 note that they believe Apple’s next big revenue stream is in advertising.

“AAPL has best-in-class user data,” they said. “If it builds a DSP (demand side platform), AAPL can control how and where its data gets used, and can prevent data leakage outside their Walled Garden.”

The analysts also said they believe Apple is in the early stages of building a new mobile advertising platform. They said they have observed a “notable uptick” in the company’s recruiting efforts for its Ad Platform, and that it was highly visible at the Cannes Lions advertising festival in June.

In Apple’s most recent earnings call, CEO Tim Cook and CFO Luca Maestri said the company’s ads business experienced some Covid-related difficulties, but Cook said it is a “great” discovery tool for app developers who want to promote their apps.

Analysts from Bernstein said Apple’s Services business, which is principally driven by advertising and the App Store, has seen a decelerated growth rate for four consecutive quarters as the App Store has endured a shift in consumer spending.

However, they said they expect Apple’s ad business to grow because of higher ad loads in the App Store.

“Overall, we believe that at least 20% growth for Apple’s overall Advertising segment is attainable over the next few years,” they said.

Read more on Bloomberg.

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Amazon (AMZN) Q2 2022 earnings

Amazon shares climbed more than 11% in extended trading on Thursday after the company reported better-than-expected second-quarter revenue and gave an optimistic outlook.

  • EPS: Loss of 20 cents
  • Revenue: $121.23 billion vs. $119.09 billion expected, according to Refinitiv

Here’s how other key Amazon segments did during the quarter:

  • Amazon Web Services: $19.7 billion vs. $19.56 billion expected, according to StreetAccount
  • Advertising: $8.76 billion vs. $8.65 billion expected, according to StreetAccount

Revenue growth of 7% in the second quarter topped estimates, bucking the trend among its tech peers, which have all reported disappointing results.

Amazon said it expects to post third-quarter revenue between $125 billion and $130 billion, representing growth of 13% to 17%. Analysts were expecting sales of $126.4 billion, according to Refinitiv.

Amazon recorded a $3.9 billion loss on its Rivian investment after shares of the electric vehicle maker plunged 49% in the second quarter ended June 30. That resulted in a total net loss of $2 billion, and brings its loss for the year to $11.5 billion on the Rivian investment.

Because of the Rivian writedown, analyst estimates varied dramatically, making it difficult to compare actual results to a consensus number.

Amazon’s ad business is a bright spot in an otherwise gloomy quarter for online advertising, and shows the company is picking up share in one of its fastest-growing businesses.

Ad revenue climbed 18% in the period. Facebook, meanwhile, recorded its first ever drop in revenue this week, and forecast another decline for the third quarter. At Alphabet, advertising growth slowed to 12%, and YouTube showed a dramatic deceleration to 4.8% from 84% a year earlier.

This story is developing. Check back for updates.

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5 things to know before the stock market opens Monday, July 25

U.S. Federal Reserve Board Chairman Jerome Powell takes questions after the Federal Reserve raised its target interest rate by three-quarters of a percentage point to stem a disruptive surge in inflation, during a news conference following a two-day meeting of the Federal Open Market Committee (FOMC) in Washington, June 15, 2022.

Elizabeth Frantz | Reuters

Here are the most important news items that investors need to start their trading day:

1. Big week ahead

It’ll be the biggest week so far of the current earnings season, with about a third of the S&P 500’s companies due to report. Investors are also watching what the Fed will say during its meeting Tuesday and Wednesday. Markets are expecting another 75-basis-point rate hike from the central bank’s policymakers as inflation remains high, even while some observers think it may well have peaked. Here are some of the key companies set to report quarterly results this week:

  • Tuesday: McDonald’s, Coca-Cola, General Motors (before the bell); Alphabet, Microsoft (after the bell)
  • Wednesday: Boeing (before the bell); Ford, Meta, Qualcomm (after the bell)
  • Thursday: Comcast (before the bell); Apple, Amazon (after the bell)
  • Friday: ExxonMobil, Chevron, Procter and Gamble (before the bell)

2. Stock futures rise

Traders on the floor of the NYSE, July 21, 2022.

Source: NYSE

U.S. equities markets indicated a positive open Monday. Last week, the S&P 500, the Nasdaq and the Dow all finished in the green despite a rough Friday due in large part to Snap’s dismal earnings reports. Investors are looking for a bottom after the dire first half for stocks, and earnings season, while it hasn’t been spectacular, has been good enough for investors. So far, about 70% of S&P 500 companies that reported earnings have topped analysts’ expectations, according to FactSet.

3. GM at a crossroads

GM Chair and CEO Mary Barra addresses investors Oct. 6, 2021 at the GM Tech Center in Warren, Michigan.

Photo by Steve Fecht for General Motors

General Motors is set to report earnings Tuesday, and investors will be looking for indications that the Detroit automaker is making progress in its quest to go all-electric. So far, GM, like its legacy rivals, lags far behind Elon Musk’s Tesla. Yet while Tesla’s market share is expected to continue slimming in the U.S. as competitors ramp up EV production, GM has fallen behind other rivals as well. Crosstown rival Ford expanded its share this year, as has South Korea’s Hyundai, while GM’s declined. CEO Mary Barra is undeterred, though. “No one has as many vehicles as we are going to have by 2025,” she told CNBC’s Michael Wayland earlier this year.

4. War and wheat

A photo taken on July 15, 2022 shows a wheat field near Mariupol in Donetsk region, amid the ongoing Russian military action in Ukraine.

Stringer | AFP | Getty Images

The world is wary about the state of the wheat market after a Russian attack on the Ukraine port city of Odesa cast doubt on the export deal the two warring countries reached last week. The Kremlin said the attack targeted the Ukrainian military, but the timing of the strikes so soon after the pact raised alarms. Wheat futures prices early Monday morning rose as investors processed the news, but are overall down quite a bit since May. Follow live updates about the Russia-Ukraine war here.

5. Vince McMahon bows out … sort of

In an epic Friday news dump, Vince McMahon, the longtime head of World Wrestling Entertainment, announced he would retire as CEO and chairman of the company he bought from his father about 40 years ago. He had already stepped away from the chief executive role weeks ago, handing the duties to his daughter Stephanie McMahon on an interim basis, as the WWE’s board probed millions of dollars in hush payments he reportedly paid several women over sexual misconduct claims through the years. On Friday, he handed the reins to Stephanie McMahon, who also became chairwoman, and WWE President Nick Khan, who’ll act as co-CEO. But even at age 76, McMahon is still the biggest shareholder in WWE − a point he made in announcing his retirement. Sports media experts see WWE as an acquisition target. Since McMahon is such a central part of the wrestling company’s brand and content, it could signal to potential suitors that his specific flavor of showmanship will be part of any package.

– CNBC’s Patti Domm, Peter Schacknow, Michael Wayland, Matt Clinch and Dan Mangan contributed to this report.

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Snap earnings Q2 2022

Snap shares plummeted more than 25% in extended trading on Thursday after the social media company reported disappointing second-quarter results and said it plans to slow hiring as it reckons with weakening revenue growth.

Co-founders Evan Spiegel, the CEO, and technology chief Bobby Murphy agreed to new employment contracts that will keep them in their jobs through at least January 2027.

Here’s how the company did:

  • Earnings per share: A loss of 2 cents, adjusted, versus expected loss of 1 cent, according to a Refinitiv survey of analysts
  • Revenue: $1.11 billion versus $1.14 billion expected, according to Refinitiv
  • Global Daily Active Users (DAUs): 347 million versus 344.2 million expected, according to StreetAccount

In its investor letter, Snap said it’s not providing guidance for the third quarter because “forward-looking visibility remains incredibly challenging.” The company said that revenue so far in the period is “approximately flat” from a year earlier. Analysts were expecting sales growth of 18% for the third quarter, according to Refinitiv.

“We are not satisfied with the results we are delivering, regardless of the current headwinds,” the company said in the letter.

It’s the latest chapter in a tough year for Snap, whose stock has lost almost two-thirds of its value in 2022. In May, Snap said it wouldn’t meet the second-quarter guidance it set the prior month, leading to a 43% plunge in the share price. At the time, Snap cited a macroeconomic environment that was deteriorating much faster than expected.

Even with the reduced guidance, Snap still missed estimates. Revenue increased 13% from a year ago, while analysts were expecting growth of 16%.

“The second quarter of 2022 proved more challenging than we expected,” Snap said in the investor letter. The company said it now plans to “substantially slow our rate of hiring, as well as the rate of operating expense growth.”

Snap attributed its disappointing results to slowing demand for its online ad platform. Additionally, a challenging economy, Apple’s 2021 iOS update and increased competition from companies like TikTok have led marketers to pull back on their spending.

Snap said that even some relatively healthy businesses were curbing their commitments because of the “input cost pressure due to inflation.”

“In certain high-growth sectors, businesses are reassessing investment levels amid the rising cost of capital, which is further reflected in campaign budgets and the level of bids per action,” Snap said.

Snap also announced a stock repurchasing program of up to $500 million. And for their new employment contracts, Spiegel and Murphy will receive an annual salary of $1 and no equity compensation.

Earlier this week, Snap debuted Snapchat for Web, a desktop version of the mobile Snapchat app that people can use to send messages and make video calls with their Snap contacts.

Snap revealed new desktop app shortly after it debuted its Snapchat+ paid subscription plan, which costs $3.99 a month and lets people access early features and see who has viewed their Snaps.  

Investors will soon get a clearer picture of the online ad environment. Twitter is set to report results Friday morning, followed by Alphabet and Meta next week.

Meta and Pinterest shares fell 5% in after-hours trading on Thursday while Alphabet shares declined 2.9% and Twitter dropped 1.5%.

Snap’s market cap peaked at $136 billion in September. Based on after-hours pricing, the company is now worth $20 billion.

WATCH: Augmented reality is important to the growth of our business, Spiegel says

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McDonald’s, Netflix, Amazon, Nvidia, Visa

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U.S. job market divide boosts some workers’ prospects, puts others on notice

A help wanted sign is displayed in the window of a Brooklyn, New York business.

Spencer Platt | Getty Images

Cracks are forming in the U.S. labor market as some companies look to curb hiring while others are desperate for employees.

Microsoft, Twitter, Wayfair, Snap and Facebook-parent Meta recently announced they plan to be more conservative about adding new employees. Peloton and Netflix announced layoffs as demand for their products slowed, and online car seller Carvana cut its workforce as it faces inflation and a cratering stock price.

“We will treat hiring as a privilege and be deliberate about when and where we add headcount,” Uber boss Dara Khosrowshahi wrote to staff earlier this month, pledging to reduce costs.

U.S.-based employers reported more than 24,000 job cuts in April, up 14% from the month before and 6% higher than the same month last year, according to outplacement firm Challenger, Gray & Christmas.

But airlines, restaurants and others still need to fill positions. Job cuts for the first four months of the year were down 52% compared with the same period of 2021. Just under 80,000 jobs cuts were announced from January to April, the lowest tally in the nearly three decades the firm has been tracking the data.

What’s emerging is a tale of two job markets — albeit not equal in size or pay. Hospitality and other service sectors can’t hire enough workers to staff what’s expected to be a bustling summer rebound after two years of Covid obstacles. Tech and other large employers are warning they need to keep costs down and are putting employees on notice.

Record job openings

U.S. job openings soared to a seasonally adjusted 11.55 million at of the end of March, according to the latest available Labor Department report, a record for data that goes back to 2000. The numbers of employees who quit their jobs also hit a record, at more than 4.5 million. Hires stood at 6.7 million.

Wages are rising but not enough to keep pace with inflation. And people are changing where they spend their money, especially as household budgets tighten thanks to the highest consumer price increases in four decades.

Economists, employers, job seekers, investors and consumers are looking for signals on the economy’s direction, and are finding emerging divisions in the labor market. The divergence could mean a slowdown in wage growth, or hiring itself, and could eventually curtail consumer spending, which has been robust despite deteriorating consumer confidence.

Companies from airlines to restaurants large and small still can’t hire fast enough, which forces them to cut growth plans. Demand snapped back more quickly than expected after those companies shed workers during the pandemic-induced sales plunges.

JetBlue Airways, Delta Air Lines, Southwest Airlines and Alaska Airlines have scaled back growth plans, at least in part, because of staffing shortages. JetBlue said pilot attrition is running higher than normal and will likely continue.

“If your attrition rates are, say, 2x to 3x of what you’ve historically seen, then you need to hire more pilots just to stand still,” JetBlue CEO Robin Hayes said at an investor conference May 17.

Denver International Airport’s concessions like restaurants and shops have made progress with hiring but are still understaffed by about 500 to 600 workers to get to roughly 5,000, according to Pam Dechant, senior vice president of concessions for the airport.

She said many cooks are making about $22 an hour, up from $15 before the pandemic. Airport employers are offering hiring, retention and, in at least one case, what she called an “if you show up to work every day this week bonus.”

Consumers “spent a lot on goods and not much on services over the pandemic and now we’re seeing in our card data they’re flying back into services, literally flying,” said David Tinsley, an economist and director at the Bank of America Institute.

“It’s a bit of a shakeout from those people that maybe [had] overdone it in terms of hiring,” he said of the current trends.

Snap back

The companies leading job growth are the ones that were hit hardest early in the pandemic.

Jessica Jordan, managing partner of the Rothman Food Group, is struggling to hire the workers she needs for two of her businesses in Southern California, Katella Deli & Bakery and Manhattan Beach Creamery. She estimates that both are only about 75% staffed.

But half of applicants never answer her emails for an interview, and even new hires who already submitted their paperwork often disappear before their first day, without explanation, she said.

“I am working so hard to hold their hand through every step of the process, just to make sure they come in that first day,” Jordan said.

Larger restaurant chains also have tall hiring orders. Sandwich chain Subway, for example, said Thursday it’s looking to add more than 50,000 new workers this summer. Taco Bell and Inspire Brands, which owns Arby’s, said they’re also looking to add staff.

Hotels and food services had the highest quit rate across industries in March, with 6.1% of workers leaving their jobs, according to the Bureau of Labor Statistics. The overall quit rate was just 3% that month.

Some of those workers are walking away from the hospitality industry entirely. Julia, a 19-year-old living in New York City, quit her restaurant job in February. She said she left because of the hostility from both customers and her bosses and too many extra shifts added to her schedule at the last minute. She now works in child care.

“You have to work really hard to get fired in this economy,” said David Kelly, chief global strategist at JP Morgan Asset Management. “You have to be really incompetent and obnoxious.”

Slowdown in Silicon Valley

And if industries in rebound are hiring to catch up, the reverse is equally true.

After a boom in recruiting, several large tech companies have announced hiring freezes and layoffs, as concerns about an economic slowdown, the Covid-19 pandemic and the war in Ukraine curb growth plans.

Richly funded start-ups aren’t immune, either, even if they aren’t subject to the same level of market value degradation as public tech stocks. At least 107 tech companies have laid off employees since the start of the year, according to Layoffs.fyi, which tracks job cuts across the sector.

In some cases, companies such as Facebook and Twitter are rescinding job offers after new hires have already accepted, leaving workers like Evan Watson in a precarious position. 

Last month, Watson received a job offer to join the emerging talent and diversity division at Facebook, what he called one of his “dream companies.” He gave notice at the real estate development firm where he worked and set a start date at the social media giant for May 9.

Just three days before then, Watson received a call about his new contract. Facebook had recently announced it would pause hiring, and Watson anxiously speculated he might receive bad news.

“When I got the call, my heart dropped,” Watson said in an interview. Meta was freezing hiring, and Watson’s onboarding was off.

“I was just like silent. I didn’t really have any words to say,” Watson said. “Then I was like, ‘Now what?’ I don’t work at my other company.”

The news left Watson disappointed, but he said Facebook offered to pay him severance while he searched for a new job. Within a week, he landed a job at Microsoft as a talent scout. Watson said he “feels good” about landing at Microsoft, where the company “is a lot more stable, in terms of stock price.”

For months, retail giant Amazon dangled generous sign-on bonuses and free college tuition to lure workers. The company has hired 600,000 employees since the start of 2021, but now it finds itself overstaffed in its fulfillment network.

Many of the company’s recent hires are no longer needed, with e-commerce sales growth cooling. Plus, employees who went on sick leave amid a surge in Covid cases returned to work earlier than expected, Amazon CFO Brian Olsavsky said on a call with analysts last month.

“Now that demand has become more predictable, there are sites in our network where we’re slowing or pausing hiring to better align with our operational needs,” Amazon spokesperson Kelly Nantel told CNBC.

Amazon did not respond to questions about whether the company foresees layoffs in the near future.

Recession shield

The reductions and hiring shifts are isolated for now, but they have some executives on edge.

“Any kind of news flow … when its high-profile companies around job losses, has the potential to chip away at sentiment a bit,” said Bank of America’s Tinsley, cautioning that the job market is still strong. “Things are not as bad perhaps as the picture some might paint.”

He said the pace of job growth in the service sector will likely begin slowing, however.

JPM’s Kelly said that even if the market lost 3 million openings it would still be a job-seekers’ market.

“There’s strong excess demand for workers. It really shields the economy from recession,” he said.

But job cuts can ripple through other sectors.

A sharp increase in hiring freezes, job cuts, wage stagnation or even a pullback in company spending on things such as employee benefits and a return to business travel could hurt the very service sectors that have thrived as Covid cases fell.

“The question is, ‘Will consumer spending keep its head above water?'” Tinsley said.

— CNBC’s Jordan Novet contributed to this story.

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