Tag Archives: iMessage

Apple Sued Over iPhone Privacy Settings After Gizmodo Story

Photo: LOIC VENANCE / Contributor (Getty Images)

Apple is facing a class action lawsuit for allegedly harvesting iPhone user data even when the company’s own privacy settings promise not to. The suit, filed Thursday in California federal court, comes days after Gizmodo exclusively reported on research into how multiple iPhone apps send Apple analytics data, regardless of whether the iPhone Analytics privacy setting is turned on or off.

The problem was spotted by two independent researchers at the software company Mysk, who found that the Apple App Store sends the company exhaustive information about nearly everything a user does in the app, despite a privacy setting, iPhone Analytics, which claims to “disable the sharing of Device Analytics altogether” when switched off. Gizmodo asked the researchers to run additional tests on other iPhone apps, including Apple Music, Apple TV, Books, and Stocks. The researchers found that the problem persists across most of Apple’s suite of built-in iPhone apps.

The lawsuit accuses Apple of violating the California Invasion of Privacy Act. “Privacy is one of the main issues that Apple uses to set its products apart from competitors,” the plaintiff, Elliot Libman, said in the suit, which can be read on Bloomberg Law. “But Apple’s privacy guarantees are completely illusory.” The company has plastered billboards across the country with the slogan “Privacy. That’s iPhone.”

Apple did not immediately respond to a request for comment.

As seen in a video posted to the Mysk YouTube Channel, the App Store appears to harvest information about your activity in real time, including what you tap on, which apps you search for, what ads you see, how you found a given app and how long you looked at the app’s page.

Apple’s privacy settings make explicit promises about shut off that kind of tracking. But in the tests, turning the iPhone Analytics setting off had no evident effect on the data collection, nor did any of the iPhone’s other built-in settings meant to protect your privacy from Apple’s data collection.

Mysk’s tests on the App Store found that Apple receives that data along with details that can identify you and your device, including ID numbers, what kind of phone you’re using, your screen resolution, your keyboard languages and how you’re connected to the internet—the kind of information commonly used for device fingerprinting.

The App Store on your iPhone is watching your every move

When the researchers looked at other iPhone apps at Gizmodo’s request, they found that many behaved similarly. While the Health and Wallet apps didn’t collect analytics data, Apple Music, Apple TV, Books, the iTunes Store, and Stocks all did. The Stocks app shared data including your list of watched stocks, the names of stocks you viewed or searched for and time stamps for when you did it, as well as a record of any news articles you saw in the app.

“The level of detail is shocking for a company like Apple,” Tommy Mysk previously told Gizmodo.

This data can be sensitive, especially when you consider that merely searching for apps related to topics such as religion, LGBTQ issues, health and addiction can reveal details about a person’s life.

“Through its pervasive and unlawful data tracking and collection business, Apple knows even the most intimate and potentially embarrassing aspects of the user’s app usage—regardless of whether the user accepts Apple’s illusory offer to keep such activities private,” the lawsuit said.

Apple is under increased scrutiny for its privacy practices as the company expands into digital advertising. Apple recently introduced new ads in the App Store, reportedly plans to ads to Apple TV, and seems focused on poaching small business advertisers from Meta, Facebook’s parent company. While Apple’s company literature loudly declares that “Privacy is a human right,” it remains to be seen how much the iPhone manufacturer is willing to compromise that right as it develops new data-driven business ventures.

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RIP Google Hangouts, Google’s last, best chance to compete with iMessage

Today, November 1, 2022, Google Hangouts is scheduled for death. The phone app has been individually booting people off the service since July, but the last vestiges of Hangouts, the web app, will be shut down today. Hangouts was—for a brief period—Google’s best, most ambitious, most popular messaging effort, but 5 billion downloads later, Google is moving on. Hangout’s next of kin, Google Chat, should have all of your messages and contacts automatically imported by now, but the new service is a faint shadow of the original plan for Hangouts.

The closing of Hangouts is the latest chapter in the mess that is Google’s messaging history. Google Talk launched 17 years ago, and Google still doesn’t have a competitive message platform. Part of the reason we’re on Google’s 10 millionth messaging app is that there is a solid, stable home for messaging inside Google. The 2022 messaging lineup is a great example. You’ve got the Google Workspace team making Google Chat—that’s Google’s business team making a Slack competitor—and then there’s Google Messages—a carrier-centric sort-of-competitor to Apple’s iMessage—which seemingly grew out of the Android team. Is the team that makes Android more or less important than the team that makes Gmail and the rest of the Google apps? Both have their understandable reasons for chasing messaging, but splitting the Google user base across two incompatible products makes it tough for either project to gain any traction. Besides those two big projects, there’s also still Google Voice, and a bunch of siloed messaging services in apps like Google Photos and Google Pay.

Once upon a time, Google tried to fix this. Messaging was supposed to have a real home at Google, and that home was supposed to be (cue dramatic thunderclap) Google+. Back in 2011, Google’s then-CEO Larry Page decided social was the future and spun up the Google+ project across the company. The head of G+ got the title “Senior Vice President” making him one of the eight-ish people that reported directly to Page, enshrining Google+ as one of the main pillars of Google. This division was supposed to take full ownership of messaging, and it launched its messaging project—Google+ Hangouts—two years later.

Hangouts, which was codenamed “Project Babel,” was charged with the task of—get this—unifying Google messaging portfolio. Google had four messaging apps at the time, Google+ Messenger, Google Talk, Android’s SMS app, and Google Voice. Hangouts launched in 2013, and by the end of the year integrated SMS messages. By 2014, the app was fully operational, and featured Hangouts Messages, SMS, and Google Voice all in one app, all available from your phone or anywhere on the Internet. With the release of Android 4.4 in 2013, there was no standalone Android SMS app. Hangouts was the only default SMS option.

Google had built its iMessage clone, and it was an incredible service. All your communication was available from a single messaging app in one, easy-to-use interface. Google also had tangible advantages over iMessage, thanks to wide cross-platform compatibility. Hangouts was on Android, iOS, the web, and inside Gmail. That meant the service natively worked on phones, watches, cars, tablets, web browsers, and even Google Glass at one point. Google would probably have a decent footing in messaging today if it just kept updating and investing in Hangouts.

Hangout’s home was already falling apart in 2014, though. Amid complaints that Google+ was a “ghost town,” the knives came out for the service. Google+ SVP and driving force behind the project, Vic Gundotra, left Google, and that same day reports came out that Google+ resources would be drastically cut, and the forced, Google-wide integration of G+ would end. Hangouts was stuck in a dying division, and while some projects like Google+ Photos managed to spin out into a stable landing spot, Hangouts did not, and by 2015 you would regularly see complaints from customers that the project was underfunded.

The other “problem” with Hangouts is that it was a strike against cell carriers. Combining SMS and an over-the-top messaging service into one app was something the carriers didn’t like. They wanted something focused on SMS and only SMS, so users wouldn’t dare be tempted to not use a carrier product. Google caved and introduced the standalone Google Messages in the next Android release. With Google’s lack of organization and fortitude, Hangouts’ reign as Google’s top, all-in-one messaging service only lasted about a year. Hangouts has kept on trucking as the abandoned, zombie product that was still better than the plethora of new messaging services Google would release afterward, and today, it’s finally being put down.

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Craig Federighi and Greg Joswiak Discuss USB-C on iPhone, iMessage on Android, Lack of iPadOS Calculator App, Pace of Innovation, and More

At the Wall Street Journal‘s Tech Live event, Apple’s Craig Federighi and Greg Joswiak talked about a wide range of topics, including USB-C on iPhone, why iPadOS still lacks a calculator app, iMessage on Android, and more.

The EU is forcing all consumer electronic devices, including the ‌iPhone‌ and AirPods, to move to USB-C by the end of 2024. The new rule will directly impact Apple, which still uses the Lightning connector on the ‌iPhone‌ and AirPods. Speaking today at the event, Joswiak, also known as Joz, said Apple will “have to comply” with the new rule, indirectly confirming the ‌iPhone‌ will switch to USB-C in the future. Reports suggest Apple is testing USB-C on iPhone 15 models, destined for release next fall.

Federighi and Joz spoke about the pace of innovation on the ‌iPhone‌, including whether or not smartphones have become boring and if the ‌iPhone‌ needs an update every year. “People are very excited by the new iPhones,” Joz said, referencing new features on the iPhone 14 Pro, including the new 48MP camera and Dynamic Island. “We always have a ton of stuff that we’ve got to get out,” Federighi said. “We’ve been working on things for years and years, and there are a pipeline of things we believe that will better help our customers.”

Speaking about why iPadOS still lacks a native calculator app, Joz said, “there are a ton of them. Go to the App Store.” “I use third-party apps,” he continued when pressed by the Wall Street Journal‘s Joanna Stern on what the two executives do when they want to calculate something on their iPad.

Federighi and Joz were also asked about the lack of iMessage on Android and Apple’s reasoning behind keeping iMessage exclusive to Apple devices. Federighi was asked about an email he sent in 2013 where he said, “I’m concerned iMessage on Android would simply serve to remove [an] obstacle to ‌iPhone‌ families giving their kids Android phones.”

“I’m not aware of it shipping,” Federighi jokingly said in response to the question. “If we’re going to enter a market and go down the road of building an application, we have to be in it in a way that’s going to make a difference, that we’ll have a lot of customers, and have a great experience,” Federighi said.

“If we just shipped an app that really didn’t get critical mass on other platforms, what it would have accompanied is it would have held us back in innovating in all the ways we want to innovate in messages for our customers and wouldn’t have accomplished much at all in any other way,” Federighi explained. iMessage on Android seemed like a “throwaway” that “was not going to serve the world,” he concluded.

During their interview, Federighi and Joz also spoke about Apple’s transition to Apple silicon on the Mac, Apple’s stance on privacy, and Apple’s return to in-person work and the controversy around it. The full 35-minute interview can be watched through a replay of the live stream on the Wall Street Journal‘s Twitter account.



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Google Messages getting SMS reactions, as annoying as iMessage

A day after it emerged that Apple is taking credit for Google adding iMessage reactions on Android, the Messages app is beginning to roll out the ability to leave reactions on SMS texts, which is already possible with RCS.

In mid-2020, Google rolled out the ability to send iMessage-like reactions on RCS. When you receive an RCS chat, holding down on it lets you leave one of seven emojis, including thumbs up/down and a range of facial expressions.

We’ve now received two reports of Google Messages users being able to react to SMS texts. Like with RCS, you just press to get the seven reactions, which are unchanged. If the SMS recipient is using Messages, the reaction just appears in the bottom-right corner.

For recipients that are not using the Google Messages app, don’t have RCS chat enabled, or on iOS, the fallback is a text message with the emoji from the sender followed by what’s being reacted to in quotes.

L: Messages app leaving reaction on SMS | R: SMS reactions from Android on iPhone (1st, 3rd, & 4th lines)

Google’s fallback design is nicer and more visually distinctive than the iPhone equivalent, which just sends a text description instead of an emoji. 

This is undoubtedly a feature that helps Messages users be more expressive. That said, it might be annoying over time as Android users that converse with iPhone owners can attest to.

Meanwhile, Google Messages is working – as we enabled earlier this month – on the ability to react to an RCS chat with any emoji. These two things could be related.

More on Google Messages:

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What you need to know about the new edit and unsend options for iMessage

This week, Apple released its latest operating system, iOS 16, which lets users edit an iMessage up to five times within 15 minutes after sending it and unsend any message up to 2 minutes after it’s sent. Users just need to tap and hold the sent message, then select “edit” or “undo send.”

But there are some caveats. For starters, it’s not exactly a stealthy effort: recipients receive an alert that the message was unsent or edited but don’t see the specific change.

Both users also need to be messaging on Apple devices, so it won’t work for Android exchanges. It works best when the recipient is also using iOS 16 — otherwise they’ll receive an awkward timeline of the changes made. SMS messages can’t be unsent or edited either.

And the sender must hope the recipient didn’t see a preview of the original message on the lock screen before it was edited or unsent.

Apple (AAPL) is playing catchup to platforms such as Facebook Messenger, WhatsApp and Gmail, which also offer options to edit or delete messages after they’re sent. Twitter recently announced it’s testing the ability for users to edit tweets.

“With Twitter and Apple now also enabling this feature, it is clear that this is a trend that many mobile users demand from these platforms,” said Lian Jye Su, research director at market research firm ABI Research. “Since the barrier to switching messaging platforms is near zero, rich and user-friendly features have become a critical competitive advantage.”

While they’re popular requests, editing and unsending messages could have an unintended impact on transparency and accountability, especially on public platforms, by removing or altering the written record. By making it clear the message was edited, Apple could help maintain some transparency, according to Ramon Llamas, an analyst at IDC.

Even with these new options, however, Lllamas recommends people read over what they send “because it can come back to haunt you … even if you edit it.”

iOS 16 is now available for any iPhone model dating back to the iPhone 8, which was released in 2017. Other new noteworthy iMessage features include the ability to mark messages as unread so they’re easier to respond to later and the option to recover recently deleted messages for up to 30 days.

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Everything New in iOS 16 Beta 4 For Lock Screen, iMessage, CarPlay, and More

Apple today seeded the fourth beta of iOS 16 to developers for testing. The latest beta contains a handful of new features and changes involving the Messages app, Home app, Mail app, Lock Screen notifications, CarPlay, and more.

iOS 16 is currently in beta for developers and members of Apple’s free public beta testing program, and the software update will be released for all users with an iPhone 8 or newer in September. A second public beta of iOS 16 that corresponds with today’s fourth developer beta will likely be released next week.

We’ve outlined notable new features and changes in iOS 16 beta 4 below. Thanks to Steve Moser and @AppleSWUpdates for their contributions.

iMessage Edit/Undo Send Changes

You can now tap on the small “Edited” label below an edited iMessage bubble to view the original version of the message and any other previous edits. In addition, iMessages can now only be edited a total of five times before the “Edit” option disappears.

While there’s still a 15-minute window for editing an iMessage, Apple has reduced the time limit for unsending an iMessage to two minutes after it is delivered.

Live Activities API


Apple has released ActivityKit in beta, allowing developers to begin testing the Live Activities feature on the Lock Screen in their apps on the iOS 16 beta. For now, apps that implement the feature will only be available via TestFlight.

Live Activities will provide real-time glanceable information on the Lock Screen. For example, a sports app might allow the user to start a Live Activity for a live sports game. In that scenario, the Live Activity would appear on the Lock Screen for the duration of the game and offer the latest updates about the game at a glance.

Apple says Live Activities will not be included in the initial publicly released version of iOS 16, with the feature to be enabled in an update later this year — perhaps iOS 16.1. At that time, apps offering Live Activities will become available in the App Store.

New Wallpapers in Home App


The fourth beta of iOS 16 adds new Wildflowers and Architectural wallpapers to choose from in the Home app, alongside existing wallpapers.

New Time Limits for Undo Send in Mail


In the Mail app on iOS 16, it is briefly possible to unsend an email in the Mail app. In the first three betas, the time limit for unsending an email was 10 seconds, but the fourth beta provides users with options of 10, 20, or 30 seconds.

Lock Screen Notification Settings


Apple has enhanced the look of Lock Screen notification options in the Settings app. In the fourth beta of iOS 16, Apple now includes images that visualize the Count, Sack, and List options for how Lock Screen notifications are displayed.

New Lock Screen Customization Interface

Apple has revamped the interface when customizing the Lock Screen, with options for colors, gradients, photos, and more at the bottom.

Bolder Music Player on Lock Screen

Apple has updated the music player on the Lock Screen with bolder elements.

New Wallpapers for CarPlay

A static version of the iOS 16 wallpaper for the iPhone is now available for CarPlay, with multi-colored, blue, and gray options to choose from.

Other Changes

If you spot any other changes, let us know in the comments section.

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Apple WWDC 2022: Revamped lock screen and big changes to iMessage

At its Worldwide Developers Conference, which kicked off on Monday, Apple said it will be adding more features to iMessage, including the ability to edit or unsend messages. The company said these two options are among the most requested features from users.

Apple also teased several new options to better customize the lock screen and improve the notifications experience. Apple’s iPhone users will be able to add widgets on the lock screen to get information at a glance, such as upcoming calendar events and the weather. iOS users will be able to track “live” activities, such as an Uber ride’s progress or updates on a sports game. And the software will offer more personalized wallpapers for the lock screen and the ability to shuffle options throughout the day.

Apple’s updates, which will likely roll out later this year, extended to its broader ecosystem of products and services, from payments to cars.

The newest version of CarPlay will be packed with customized widgets controlled by the iPhone and capable of running across all of a car’s screens. Meanwhile, iOS users in the US will be able to spread payments over 8 weeks on Apple Pay, similar to a “buy now, pay later” service.

Apple also continues to bet on health features. The Apple Watch will soon support new custom workouts features, including heart rate zones and data on a runner’s stride. In addition, enhanced sleep tracking will monitor when a user goes in and out of light and deep sleep. A new medications app will let users track, manage and understand the medications people take and notifies users when to take them.

While the event focused on software, Apple did make some hardware announcements.

Apple introduced a thinner, lighter and faster MacBook Air designed around its new M2 in-house processor. The 13.6-inch MacBook Air is 25% brighter than before, supports MagSafe charging and features an enhanced front-facing camera with twice the resolution of the previous model. With an 8-core CPU, Apple said the M2 chip promises 18% greater performance than its M1 chip. The processor also comes with a 10-core GPU — double that of the M1 — along with 25% better graphics performance.

The MacBook Air starts at $1,099 and the MacBook Pro starts at $1,299.

Some industry watchers have also been holding out hope that Apple (AAPL) could offer an early look at a platform thought to be called RealityOS. The system could power the mixed reality headset — a wearable device that’s said to be capable of both VR and AR — which Apple has been rumored to be working on for years.

Apple’s event is livestreaming on its website and the company’s YouTube channel.

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Apple has resolved the outage affecting iMessage, Apple Music, the App Store, and other services

Many Apple services were experiencing outages for a good chunk of early Monday afternoon.

Services with confirmed issues, according to Apple’s system status page, included iMessage, some Apple Maps services, iCloud Mail, iCloud Keychain, the App Store, Apple Music, Apple TV Plus, and Podcasts. But after 3:45PM ET or so, every service again has a green light and says the problems have been resolved. Apple has not responded to a request for comment about what might have been going on.

Reports of issues hit Downdetector shortly after 12PM ET, though reports look to have fallen in the hours since the outages were first reported. The Verge staff experienced scattered problems with iMessage and other key services, although the problems haven’t been impacting everyone equally.

Bloomberg’s Mark Gurman also reported that Apple’s corporate and retail systems are down as well — which, according to this tweet, appears to mean that some Apple Store employees have had to do their work on paper.

On the r/sysadmin subreddit, some reported that they couldn’t get into Apple’s business manager portal. A tweet from WhatsAppBetaInfo reveals that the problems even affected other apps (for example, trying to back up your chat history to iCloud).

We’ve captured a few screenshots of the evolving list of services Apple says are affected in the gallery below:

Apple’s status page for developers was completely down at one point, though it is now showing a number of outages. It, too, has already changed as the afternoon has gone on.

Update March 21st, 3:04PM ET: Updated with new information from Apple’s status page.

Update March 21st, 3:57PM ET: Updated with new information from Apple’s status page.



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Android Update Adds New Features to Messages, Photos, and More

Finally, a way to see reactions from iOS users instead of having them laid out like walls of text.
Photo: Florence Ion / Gizmodo / Screenshot: Google

When it rains updates in Android land, it pours. Google’s latest Android feature drop comes with a bundle of new messaging abilities that should help make you feel less of the Green Bubble struggle. Additional features are also en route to a few Android-adjacent platforms, including Google TV and Android Auto.

Hello, Reaction Emojis

Now when a friend texts your Android smartphone from their iPhone, you’ll be able to see their reactions to your messages. It’s a feature Android users have been waiting for, and though it doesn’t solve all the problems of texting with iPhone-using friends, at least now you’ll see an emoji instead of a wall of text. The reactions ability will be available to devices set to English, with more languages to follow.

Photo Saves Get a Bit Easier

Unfortunately, that’s the extent of the parity between Android and iPhone users in messaging. Since iMessage doesn’t use RCS, Android folks can’t send high-resolution video to iPhone users. To get around the current limitation, Google added Photos integration into the Messages app so that you can drag-and-drop photos and videos from a trip without leaving the screen. However, this sends an external link to Google Photos rather than the attached media. At the very least, it means you don’t have to hop around between apps.

iOS reactions will appear below the message as if they were sent to an iPhone recipient.
Image: Google

Messages Gets Serious

YouTube will also adopt a similar mechanism for displaying videos in-line. When you share YouTube video links through Messages, it’ll embed a preview directly into the conversation.

If you manage a ton of correspondence through the Messages app, Google will start to sort them by type, similar to how it categorizes messages through Gmail. Conversations are flagged as either Personal or Business. Messages will also delete one-time password prompt messages every 24-hours to help reduce clutter in your inbox.

As for friends you haven’t chatted with in a while, Messages will start to gently nudge you to reach out if it notices you left someone hanging in a conversation. And it’ll remind you when there’s a birthday on the calendar, provided you’ve set up these reminders for yourself through your calendar app.

A Few Android Update Odds and Ends

Google is pushing through minor feature updates outside of the Messages app, too. If you’re on an Android device, there’s a new Screen time widget you can take advantage of that will let you see how many hours you spend on the screen and what you’re doing when you’re on it. And if you’re a Google Photos user, you can take advantage of the Portrait Blur edit function even on older photos.

The ability to correct your grammar is built into the Gboard keyboard app.
Image: Google

The Gboard app is also getting more helpful. The keyboard app now has Grammar Correction on every Android device, not just the Pixel. The Emoji Kitchen mashups are getting more varied, too, which are as fun as the feature sounds. It mishmashes emojis together to let you send creative stickers by simply typing out emojis in the keyboard app, one after the other.

Google TV lovers might like the new Highlights feature coming to the platform, which aggregates clips and other content related to your favorite shows and movies. It makes it easier to find related content without whipping out a smartphone and casting it on the screen.

This massive features update also brings wireless pay for parking using Android Auto. When you’re in the car, say, “Hey Google, pay for parking,” and the Assistant will lead you through the necessary prompts for paying from your phone. The feature is available for ParkMobile street parking zones in about 400 cities. They have a website where you can locate their parking spots, which you’ll want to do before you rely on it.

Android’s answer to Apple’s AirDrop is the last in this maelstrom of updates. NearbyShare will now let you send files to multiple folks at once rather than one at a time. All you have to do is add them as receivers during the transfer. The ability is available on all devices with Android 6 and up.

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If iMessage sliced off both ends of your tweets, you’re not alone

On Thursday, I wrote that Twitter was having a rough February after experiencing issues for the second time in a week, and on Friday, the company was dealing with a strange iMessage bug. If you were on an Apple device and texting a tweet to your buddy on an Apple device, the first and last characters in the tweet wouldn’t show up. As reported by 9to5Mac, tweet previews sent via iMessage seemed to be missing the first and last characters of the tweet, making them read oddly.

Myself and another Verge writer experienced this bug as well. Here’s how Apple’s Messages app on my iPhone, Mac, and Apple Watch displayed a tweet I wrote yesterday:

Can you guess what letters are missing?
Screenshots by Jay Peters / The Verge

And here’s what the tweet I made yesterday actually looked like:

(They didn’t.)
Screenshot by Jay Peters / The Verge

When reached for comment, Twitter spokesperson Stephanie Cortez originally said the bug seemed to have been fixed, but it turns out that wasn’t the case — Cortez said shortly after we first published this article that the company was aware of the issue and looking into a fix. When I checked late Friday evening, the bug was fixed for me on all of my devices. Apple didn’t reply to a request for comment.

Update February 18th, 10:15PM ET: The bug is fixed for me on my devices.



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