Tag Archives: ESGGOV

EXCLUSIVE Apple hit with antitrust case in India over in-app payments issues

  • Apple faces case similar to one in European Union
  • Non-profit group says Apple policies anti-competitive in India
  • Apple mandates 30% in-app fee that hurts app developers-filing
  • India watchdog to review case, decide on next steps-source

NEW DELHI, Sept 2 (Reuters) – Apple Inc (AAPL.O) is facing an antitrust challenge in India for allegedly abusing its dominant position in the apps market by forcing developers to use its proprietary in-app purchase system, according to a source and documents seen by Reuters.

The allegations are similar to a case Apple faces in the European Union, where regulators last year started an investigation into Apple’s imposition of an in-app fee of 30% for distribution of paid digital content and other restrictions.

The Indian case was filed by a little-known, non-profit group which argues Apple’s fee of up to 30% hurts competition by raising costs for app developers and customers, while also acting as a barrier to market entry.

“The existence of the 30% commission means that some app developers will never make it to the market … This could also result in consumer harm,” said the filing, which has been seen by Reuters.

Unlike Indian court cases, filings and details of cases reviewed by the Competition Commission of India (CCI) are not made public. Apple and the CCI did not respond to a request for comment.

In the coming weeks, the CCI will review the case and could order its investigations arm to conduct a wider probe, or dismiss it altogether if it finds no merit in it, said a source familiar with the matter.

“There are high chances that an investigation can be ordered, also because the EU has been probing this,” said the person, who declined to be identified as the case details are not public.

The complainant, non-profit “Together We Fight Society” which is based in India’s western state of Rajasthan, told Reuters in a statement it filed the case in the interest of protecting Indian consumers and startups.

In India, though Apple’s iOS powered just about 2% of 520 million smartphones by end-2020 – with the rest using Android – Counterpoint Research says the U.S. firm’s smartphone base in the country has more than doubled in the last five years.

The Apple case in India comes just as South Korea’s parliament this week approved a bill that bans major app store operators like Alphabet Inc’s (GOOGL.O) Google and Apple from forcing software developers to use their payment systems.

A salesperson walks past an advertisement at an Apple reseller store in Mumbai, India September 1, 2021. REUTERS/Francis Mascarenhas

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“MIDDLEMAN IN TRANSACTIONS”

Companies like Apple and Google say their fee covers the security and marketing benefits their app stores provide, but many companies disagree.

Last year, after Indian startups publicly voiced concern over a similar in-app payments fee charged by Google, the CCI ordered an investigation into it as part of a broader antitrust probe into the company. That investigation is ongoing.

The India antitrust case against Apple also alleges that its restrictions on how developers communicate with users to offer payment solutions are anti-competitive, and also hurt the country’s payment processors who offer services at lower charges in the range of 1-5%.

Apple has hurt competitors by restricting developers from informing users of alternative purchasing possibilities, thereby harming “app developers’ relationship with their customers by inserting itself as middleman in every in-app transaction,” the filing added.

In recent weeks, Apple has loosened some of the restrictions for developers globally, like allowing them to use communications – such as email – to share information about payment alternatives outside of their iOS app.

And on Wednesday, it said it would allow some apps to provide customers an in-app link to bypass Apple’s purchase system, though the U.S. firm retained a ban on allowing other forms of payment options inside apps.

Gautam Shahi, a competition law partner at Indian law firm Dua Associates, said that even if companies change their behaviour after an antitrust case in filed, the CCI still looks at past conduct.

“The CCI will look at recent years to see if the law was violated and if consumers and competition were harmed,” said Shahi.

The CCI has plans to speed up all cases involving big technology firms such as Amazon (AMZN.O) and Google by deploying additional officers and working to more stringent internal deadlines, Reuters reported in June.

Reporting by Aditya Kalra in New Delhi; Additional reporting by Stephen Nellis in San Francisco; Editing by Kim Coghill

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UK court sets scene for $14 bln-plus class action against Mastercard

  • Britain’s first consumer class action authorised
  • UK Supreme Court overruled objections to case in December
  • Claimants allege Mastercard overcharged 46 million people

LONDON, Aug 18 (Reuters) – A London court on Wednesday approved a 10 billion pound-plus ($14 billion-plus) class action against global payments processor Mastercard (MA.N) that claimants said could entitle 46 million British adults to roughly 300 pounds each if it is successful.

The Competition Appeal Tribunal (CAT) had been expected to certify Britain’s first mass consumer class action, brought by former financial ombudsman Walter Merricks, after the UK Supreme Court overruled objections to it in December. read more

The decision to finally authorise the five-year case as a collective action establishes a standard for a string of other proposed class actions that have been stalled in its wake.

“Mastercard has thrown everything at trying to prevent this claim going forward, but today its efforts have failed,” Merricks said in a statement.

“The tribunal’s ruling heralds the start of an era of consumer-focused class actions which will help to hold big business to account in areas that really matter.”

Mastercard said the “spurious” claim was being driven by lawyers and backed by organisations “primarily focused on making money for themselves”.

Merricks alleges Mastercard charged excessive “interchange” fees – the fees retailers pay credit card companies when consumers use a card to shop – between May 1992 and June 2008 and that those fees were passed on to consumers as retailers raised prices.

But Merricks failed to expand the scope of the case by adding the estates of the deceased and compound interest to the claim. Mastercard said this reduced the claim’s size to around 10 billion pounds. The claimants put it at 15 billion pounds.

“The decision today reduces the value of this spurious claim by more than 35%,” Mastercard said in a statement.

“Mastercard is confident that over the coming months a review of key facts will further significantly reduce the size and viability of the claim.”

($1 = 0.7265 pounds)

Reporting by Kirstin Ridley; Editing by Steve Orlofsky

Our Standards: The Thomson Reuters Trust Principles.

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Samsung leader Jay Y. Lee released from prison on parole

UIWANG, South Korea, Aug 13 (Reuters) – Samsung Electronics (005930.KS) Vice Chairman Jay Y. Lee, convicted of bribery and embezzlement, was released on parole on Friday.

Lee appeared outside the Seoul Detention Center, wearing a dark grey suit and looking thinner than when he was last detained in January. read more

“I’ve caused much concern for the people. I deeply apologise,” Lee told reporters. “I am listening to the concerns, criticisms, worries and high expectations for me. I will work hard.”

In a symbolic move, Samsung Electronics on Thursday made good on a promise by Lee by announcing it had signed its first-agreements with four company labour unions that cover the provisions of offices and assurances that union activities will be allowed.

Lee vowed in May 2020 to improve labour rights at the tech giant. A raft of Samsung employees have been found guilty of sabotaging labour union activities.

Reporting by Dogyun Kim and Joyce Lee; Additional reporting by Sunghyuk An; Editing by Edwina Gibbs

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Zoom reaches $85 mln settlement of lawsuit over user privacy, ‘Zoombombing’

Small toy figures are seen in front of Zoom logo in this illustration picture taken March 15, 2021. REUTERS/Dado Ruvic/Illustration/File Photo

Aug 1 (Reuters) – Zoom Video Communications Inc (ZM.O) agreed to pay $85 million and bolster its security practices to settle a lawsuit claiming it violated users’ privacy rights by sharing personal data with Facebook, Google and LinkedIn, and letting hackers disrupt Zoom meetings in a practice called Zoombombing.

A preliminary settlement filed on Saturday afternoon requires approval by U.S. District Judge Lucy Koh in San Jose, California.

Subscribers in the proposed class action would be eligible for 15% refunds on their core subscriptions or $25, whichever is larger, while others could receive up to $15.

Zoom agreed to security measures including alerting users when meeting hosts or other participants use third-party apps in meetings, and to provide specialized training to employees on privacy and data handling.

The San Jose-based company denied wrongdoing in agreeing to settle. It did not immediately respond on Sunday to a request for comment.

Saturday’s settlement came after Koh on March 11 let the plaintiffs pursue some contract-based claims. read more

Though Zoom collected about $1.3 billion in Zoom Meetings subscriptions from class members, the plaintiffs’ lawyers called the $85 million settlement reasonable given the litigation risks. They intend to seek up to $21.25 million for legal fees.

Zoombombing is where outsiders hijack Zoom meetings and display pornography, use racist language or post other disturbing content.

Koh said Zoom was “mostly” immune for Zoombombing under Section 230 of the federal Communications Decency Act, which shields online platforms from liability over user content.

Zoom’s customer base has grown sixfold since the COVID-19 pandemic forced more people to work from home.

The company had 497,000 customers with more than 10 employees in April 2021, up from 81,900 in January 2020. It has said user growth could slow or decline as more people get vaccines and return to work or school in-person.

The case is In re: Zoom Video Communications Inc Privacy Litigation, U.S. District Court, Northern District of California, No. 20-02155.

Reporting by Jonathan Stempel in New York; Editing by Andrea Ricci

Our Standards: The Thomson Reuters Trust Principles.

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