Tag Archives: CPROG

OK Google, get me a Coke: AI giant demos soda-fetching robots

MOUNTAIN VIEW, Calif., Aug 16 (Reuters) – Alphabet Inc’s (GOOGL.O) Google is combining the eyes and arms of physical robots with the knowledge and conversation skills of virtual chatbots to help its employees fetch soda and chips from breakrooms with ease.

The mechanical waiters, shown in action to reporters last week, embody an artificial intelligence breakthrough that paves the way for multipurpose robots as easy to control as ones that perform single, structured tasks such as vacuuming or standing guard.

Google robots are not ready for sale. They perform only a few dozen simple actions, and the company has not yet embedded them with the “OK, Google” summoning feature familiar to consumers.

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While Google says it is pursuing development responsibly, adoption could ultimately stall over concerns such as robots becoming surveillance machines, or being equipped with chat technology that can give offensive responses, as Meta Platforms Inc (META.O) and others have experienced in recent years.

Microsoft Corp (MSFT.O) and Amazon.com Inc (AMZN.O) are pursuing comparable research on robots.

“It’s going to take a while before we can really have a firm grasp on the direct commercial impact,” said Vincent Vanhoucke, senior director for Google’s robotics research.

When asked to help clean a spill, Google’s robot recognizes that grabbing a sponge is a doable and more sensible response than apologizing for creating the mess.

The robots interpret naturally spoken commands, weigh possible actions against their capabilities and plan smaller steps to achieve the ask.

The chain is made possible by infusing the robots with language technology that draws understanding of the world from Wikipedia, social media and other webpages. Similar AI underlies chatbots or virtual assistants, but has not been applied to robots this expansively before, Google said.

It unveiled the effort in a research paper in April. Incorporating more sophisticated language AI since then boosted the robots’ success on commands to 74% from 61%, according a company blog post on Tuesday.

Fellow Alphabet subsidiary Everyday Robots designs the robots, which for now will stay confined to grabbing snacks for employees.

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Reporting by Paresh Dave; Editing by Kenneth Li and Richard Chang

Our Standards: The Thomson Reuters Trust Principles.

Paresh Dave

Thomson Reuters

San Francisco Bay Area-based tech reporter covering Google and the rest of Alphabet Inc. Joined Reuters in 2017 after four years at the Los Angeles Times focused on the local tech industry.

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Google’s second try at computer glasses translate conversations in real time

May 11 (Reuters) – The science-fiction is harder to see in Google’s second try at glasses with a built-in computer.

A decade after the debut of Google Glass, a nubby, sci-fi-looking pair of specs that filmed what wearers saw but raised concerns about privacy and received low marks for design, the Alphabet Inc (GOOGL.O) unit on Wednesday previewed a yet-unnamed pair of standard-looking glasses that display translations of conversations in real time and showed no hint of a camera.

The new augmented-reality pair of glasses was just one of several longer-term products Google unveiled at its annual Google I/O developer conference aimed at bridging the real world and the company’s digital universe of search, Maps and other services using the latest advances in artificial intelligence.

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“What we’re working on is technology that enables us to break down language barriers, taking years of research in Google Translate and bringing that to glasses,” said Eddie Chung, a director of product management at Google, calling the capability “subtitles for the world.”

Selling more hardware could help Google increase profit by keeping users in its network of technology, where it does not have to split ad sales with device makers such as Apple Inc (AAPL.O)and Samsung Electronics CO (005930.KS)that help distribute its services.

Google also teased a tablet to be launched in 2023 and a smartwatch that will go on sale late this year, as it unveils a strategy to offer a group of products comparable to Apple.

But Google’s hardware business remains small, with its global market share in smartphones, for instance, under 1%, according to researcher IDC. Recently launched challengers in search along with ongoing antitrust investigations across the world into Google’s dominance in mobile software and other areas threaten to limit the company’s ability to gain steam in new ventures.

Alphabet shares fell 0.7% on Wednesday.

The reveal of the new glasses reflect the company’s growing caution amid greater scrutiny on Big Tech. When Google Glass was demonstrated at I/O in 2012, skydivers used it to live stream a jump onto a San Francisco building, with the company getting special air clearance for the stunt.

This time around, Google showed only a video of its prototype, which displayed translations for conversations involving English, Mandarin, Spanish and American Sign Language.

It did not specify a release date or immediately confirm that the device lacked a camera.

Separate to the gadget, Google earlier demonstrated a feature that eventually would let users take video of store shelves with wine bottles and ask the search app to perform functions like automatically identify options from Black-owned wineries.

Similarly, users later this year will be able to snap a photo of a product and locate nearby stores where it is available.

Also later this year, Maps will launch an immersive view for some big cities that fuses Street View and aerial images “to create a rich, digital model of the world,” Google said.

NEW HARDWARE

The tablet reverses Google’s decision three years ago to abandon making its own after poor sales. It shipped just 500,000 of those units, according to IDC.

The new tablet follows increased user interest and was announced early to inform buyers considering alternatives, Rick Osterloh, Google senior vice president for devices and services, told reporters.

He added that the Pixel Watch, which will not be compatible with Apple’s iPhones, will attract different users than devices from Google’s Fitbit, which is associated with health and fitness and was acquired last year for $2.1 billion.

Among other announcements, a relaunched Google Wallet app will virtually store drivers licenses in some areas of the United States later this year, mirroring a feature Apple debuted for Arizona on its iPhones in March.

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Reporting by Paresh Dave in Oakland, Calif. and Yuvraj Malik in Bengaluru. Editing by Paul Simao, Matthew Lewis, Nick Zieminski and Bernard Orr

Our Standards: The Thomson Reuters Trust Principles.

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Apple sales and profit top estimates as hit from chip shortages eases

Jan 27 (Reuters) – Apple Inc (AAPL.O) is overcoming the costly global shortage in computer chips, posting record sales over the holiday quarter, beating profit estimates and forecasting that its shortfall is narrowing.

The iPhone maker, which is world’s largest company by market capitalization, has handled supply-chain challenges such as factory shutdowns and shipping delays brought on by the pandemic better than any of its top peers, analysts said. Apple shares rose about 5% in after-hours trading, erasing half their losses on the year. The gains came after the company teased its ambitions for augmented reality in the metaverse.

More people wanted iPhones, iPads and other gadgets over the holiday quarter than Apple had to sell, costing the company over $6 billion in sales, or in line with what it feared. Yet, Apple, which is many part suppliers’ biggest client, used its buying power to squeeze those vendors to ship enough gadgets to power record sales in its iPhones, Mac and wearables and accessories segments. Apple executives said chip shortages are mostly affecting older models of its products and particularly slowed iPad sales.

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“They’ve navigated the supply chain better than everybody, and it’s showing in the results,” said Ryan Reith, who studies the smartphone market for industry tracker IDC.

The four best-selling phones in urban China were all iPhone models, Apple said, as competitors struggled to manufacture rival offerings. It was the top-selling vendor in China for the first time in six years, research firm Counterpoint Research reported on Wednesday.

Nicole Peng, who tracks China’s smartphone sector at research firm Canalys, said comparatively low prices and the retreat of chief rival Huawei from the market led to a strong quarter.

Peng said Apple was unlikely to repeat that quarterly performance this year, given it was driven by one-off factors. However, she said the company could still have a strong 2022 if Chinese consumers warm up to a new iPhone SE, which is expected to be released this year.

Apple’s growing sales of services such as music, TV and fitness subscriptions also are helping soften the blow of low device supply. The company said it now has 785 million paying subscribers across its at least seven subscription offerings, up by 40 million from last quarter and soothing investors concerned about slowing growth at rivals such as Netflix Inc .

Even better, Apple Chief Financial Officer Luca Maestri told Reuters that easing chip shortages should mean less than $6 billion in lost revenue in the current quarter. But he declined to estimate further in the future.

“The level of constraint will depend a lot on other companies, what will be the demand for chips from other companies and other industries,” he said.

Reuters Graphics

RECORD IPHONE UPGRADES

Pedestrians walk past an Apple store as Apple Inc. reports fourth quarter earnings in Washington, U.S., January 27, 2022. REUTERS/Joshua Roberts

The iPhone 13, which started shipping days before the quarter began, led to worldwide phone sales revenue for Apple of $71.6 billion, a 9% increase from the 2020 holiday season that handily beat Wall Street targets, according to Refinitiv data. Maestri attributed the sales bump to a record number of upgrades from older iPhones and double-digit growth in people switching from rivals.

Apple’s overall fiscal first-quarter revenue was $123.9 billion, 11% up from last year and higher than analysts’ average estimate of $118.7 billion. Profit was $34.6 billion, or $2.10 per share, compared with analysts’ expectations of $31 billion and $1.89 per share.

Maestri warned though that revenue growth will slow in the current quarter compared with the December quarter primarily due to less favorable foreign exchange rates and the different launch dates of products.

Apple’s only category segment to miss sales expectations was iPads. Sales fell 14% to $7.25 billion compared with analyst estimates of $8.2 billion, seeming to confirm industry predictions that the tablets would have low priority for any scarce parts.

Services, Apple’s second biggest segment after iPhones, increased sales 24% to $19.5 billion.

Revenue from Mac computers rose 25%, and Apple said the last six quarters have been its best for Mac sales.

The pandemic has accelerated adoption of digital tools for communication, learning and entertainment, powering Apple to blowout sales over the last two years.

But investors this year have been shifting funds toward safer assets and away from tech stocks such as Apple that have soared during the pandemic with people spending time more time online.

Wall Street has questioned how long it will take Apple to deliver its next big product, such as an augmented reality (AR) headset for the metaverse.

“We see a lot of potential in this space and are investing accordingly,” Chief Executive Tim Cook told investors on Thursday.

Apple also is facing antitrust pressure in the United States and Europe that could lead to new regulations that cut into its services revenue.

Late last month, the Dutch Authority for Consumers and Markets (ACM) ordered Apple to make changes for apps on offer in the Apple App Store in the Netherlands by Jan. 15 or face fines, after it found that the U.S. company had abused its market dominance by requiring dating app developers to exclusively use Apple’s in-app payment system.

Still, Apple is trading at 27 times expected earnings over the next 12 months. While down from as much as 35 a year ago, it remains above the company’s five-year average of 20 times expected earnings, according to Refinitiv.

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Reporting by Danielle Kaye in New York, Paresh Dave in Oakland, Calif., and Nivedita Balu in Bengaluru; Editing by Kenneth Li, Peter Henderson and Lisa Shumaker

Our Standards: The Thomson Reuters Trust Principles.

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